Employment


Email Resume and Cover Letter to Jgray@hsoyuma.com

 

 

Job Title:  Spay/Neuter Clinic Manager

Reports to:  Director of Operations

Summary:   The Clinic Manager is responsible for the daily operations of the spay/neuter clinic and ensures compliance with all applicable laws, regulations and policies.  Prepares the clinic’s schedule, manages inventory, supervises support staff and coordinates with other departments.  Ensure all animals receive high quality and humane care to include both shelter and client’s animals.  The purpose of this position is to provide a variety of analytical, evaluative, advisory, coordinating and technical functions.  Areas of responsibility include veterinary practice administration, operational plans, training of staff, ordering and stocking supplies and equipment, funds and resource management, staffing, safety and security; and review/evaluation/analysis of the past performance of the shelter.

 Essential duties and responsibilities:

  • Provide and coordinate health care for both owned and shelter animals
  • Must be knowledgeable and comply with all local, state and federal laws, in addition to HSOY policies and procedures with issues such as licensing, shelter medical care, etc.
  • Consistently strive to keep abreast of current animal welfare issues, implements, techniques, procedures and equipment
  • Must treat all animals humanely, with compassion and concern both on and off the job; and transmit these values to others
  • Provide exceptional customer service and interpersonal skills both in person and over the phone
  • Handle emotional/controversial situations with professionalism and compassion
  • Have the ability to communicate professionally and effectively with the public
  • Coordinate scheduling of veterinarians and clinic staff
  • Handle personnel issues such as conducting regular, timely performance reviews and properly deal with performance issues
  • Maintain efficiency of clinic operations
  • Provide accurate information, education and services to the public and HSOY customers, as required
  • Maintain a high level of communication with clinic staff and all other departments
  • Develop and maintain a working relationship with full-service veterinarians and other local animal groups in the community to positively impact animal overpopulation in our community
  • Order and maintain supplies
  • Train and evaluate clinic staff
  • Maintain controlled drugs and properly account for their use as required by the State of Arizona and the DEA
  • Perform related duties, as assigned

 

Qualifications:

  • Must have a high school diploma or equivalency
  • Must have two years of work experience as a veterinary assistant or technician
  • Must have a minimum of one year in a supervisory or management role in a veterinary or shelter environment
  • Must have extensive knowledge and demonstrated ability to identify animal health conditions, breeds, age and assess animal behavior
  • Must have extensive knowledge and skills in the humane care and handling of animals
  • Must have the ability to communicate effectively both orally and in writing
  • Must have the ability to work quickly, efficiently and be well organized
  • Computer literate with the ability to quickly learn software specific to animal shelters
  • Working knowledge of all types of office equipment and internet proficient
  • Must be able to work well in a team environment
  • Must have the ability to work weekends and be on-call after hours, as needed

 

Physical Demands and Abilities:

  • Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to handle, or feel objects, tools or controls.
  • Frequently lift and/or move up to 50 pounds.
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to work in varying temperatures and climate change
  • Possess the physical strength and ability to stand for an entire shift, when necessary

 

 

Job Title: Kennel Technician

Reports to: Shelter Manager

Job Purpose:

The primary function is to perform routine animal care and related duties at the animal shelter.  The work is physically fast paced and requires the ability to multi-task.  Duties include cleaning and maintaining kennel areas, receiving and assessing of animals brought in to the shelter, administer medications and vaccines, properly and humanely restrain animals for treatment; visually check every animal daily and be able to recognize signs of common illness, injury and/or behavior issues.  Maintain accurate records for animals in the shelter, and perform humane animal euthanasia.  Technicians are expected to carry out daily assignments, follow through on all issues, and use independent judgment and training to take appropriate actions to deal with standard recurring situations.

 

Essential Duties and Responsibilities:

 

  • Responsible for the compassionate care of animals to include proper cleaning of kennels and facility, basic animal handling and socialization, evaluating animal's behaviors, proper and humane restraining of animals for treatment, monitoring health issues, computer data entry and customer service
  • Performs shelter duties including receiving animals brought to the shelter, escort visitors to the lost and found kennel for reclaiming animals
  • Observe shelter animals for any unusual symptom(s) that may be indicative of a medical or behavioral problem and report to the Shelter Manager
  • Performs humane euthanasia, when required
  • Responsible for laundry which includes washing, drying and folding towels and bedding
  • Always promote a humane and caring attitude toward all animals
  • Maintain the confidentiality of all information regarding the animals in our care
  • Follow established procedures governing safe work practices; to perform duties in a manner which assures the safety of oneself and others
  • Perform duties in a manner which encourages contributions and business for HSOY
  • Always treat people and animals with respect, contribute to effective teamwork, promote staff cooperation, and foster public relations beneficial to HSoY
  • Assist with adoptions when needed
  • Other duties, as assigned

 

Necessary Knowledge, Skills, and Abilities:

 

  • Ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as, aggressive tendencies using established procedures and protocol
  • Basic Computer literacy with the ability to quickly learn software specific to animal shelters
  • Handle animals safely, effectively and humanely
  • Clean kennels efficiently and effectively
  • Ability and initiative, working with minimal supervision
  • Must have the ability to multi-task in a fast paced environment
  • Organizational skills, multi-tasking ability and the capacity for working well under pressure
  • Deal courteously with the public
  • Must be able to work independently, as well as, in a team environment

 

Qualifications:

  • High school diploma or equivalent
  • Animal husbandry experience, preferred
  • Computer literate
  • Ability to communicate effectively
  • Must have a valid driver’s license and reliable transportation
  • Must have a flexible schedule and be able and willing to work weekends and holidays

 

Physical Demands and Abilities:

  • Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to handle, or feel objects, tools or controls.
  • Frequently lift and/or move up to 50 pounds.
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to work in varying temperatures and climate change

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to noxious odors, fumes or airborne particles; toxic or caustic chemicals.  Exposure to animal diseases and in the presence of injured, vicious, or frightened animals and potentially volatile situations which can present risk of violence or injury. The noise level in the work environment is usually moderate to occasionally loud. 

 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position. 

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

 

Title:  Clinic Kennel Technician

This position is supervised by:  Clinic Manager         

Clinic Kennel Technician is the Veterinary Technician Assistant’s primary support.  Responsible for providing animals with clean, soft bedding, and maintain the cleanliness of the kennels, at all times.   Technicians are expected to carry out daily assignments, follow through on all issues, and use independent judgment and training to take appropriate actions to deal with standard recurring situations.   Maintain strict confidentiality regarding clients and patients for whom the clinic provides veterinary services.

 

Essential Functions of the Position:

  • Handling and restraining frightened and or unpredictable animals safely and humanely
  • Prevent animal to animal disease transmission through proper animal handling and cage/kennel/work surface sanitation and disinfection
  • Assists with preparing animals for surgery and monitors anesthesia
  • Autoclaves and maintains all surgical packs
  • Provide animals with clean, soft bedding
  • Wash, dry and fold laundry
  • Assist on walk-in vaccine clinic days
  • Ensure security of the Spay/Neuter Clinic, animals, property and supplies
  • Other assigned tasks, as necessary

 

Knowledge, skill, and abilities needed to perform the Essential functions of this position:

  • Basic animal knowledge of animal husbandry
  • Excellent organization skills
  • Ability to analyze processes for continuous rapid improvement
  • Ability to work daily under stress and pressure
  • Ability to work with minimal supervision
  • Excellent interpersonal skills and flexibility in dealing with people
  • Function calmly in situations that require a high degree of sensitivity, tact, and diplomacy
  • Be a Team player but also competent to work independently
  • Must be eager to continuously learn new skills and keep up with changes in the standards of care within the shelter industry
  • Consistently demonstrates ethical behavior
  • Supports and adapts well to change

 

Qualification Requirements:

  • High School diploma or equivalent
  • Must have a valid driver’s license.
  • Must have a clean driving record

 

 

Physical Demands:

  • Have the physical strength and ability to stand for an entire shift, when needed
  • Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to finger, handle, or feel objects, tools or controls
  • Frequently lift and/or move up to 50 pounds
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
  • Ability to work in varying temperatures and climate change

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to noxious odors, fumes or airborne particles; toxic or caustic chemicals. Exposure to animal diseases and in the presence of injured, vicious, or frightened animals and potentially volatile situations which can present risk of violence or injury. The noise level in the work environment is usually moderate to occasionally loud. 

 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

Job Title: Adoption Counselor

Reports to:   Adoptions Supervisor

Summary:  Assist the public in making appropriate adoption matches, conduct adoption and behavioral consultations, as needed. Assemble adoption literature packets for adoption consultations.  Review adoption application with potential adopter and assists the adopter in knowing animal’s specific traits that have been identified as concerning. Conduct all post-consultation activities prior to and following the adoption.  Consult with owner in animal surrender situations.  Must have the ability to work both cooperatively in a team environment, as well as, independently. 

Essential duties and responsibilities:

  • Perform pet consultations to include interacting with the prospective adopters to find out what they are looking for in an animal and make suggestions as to the best possible match
  • Counsel new pet owners on characteristics of the animals care and behavior
  • Facilitate the adoption process by helping people through the process, reviewing the application and making decisions to finalize or deny an adoption, and communicating with the potential adopter in such a manner that maintains a courteous and friendly attitude even when declining an adoption request
  • Organize adoption paperwork by maintaining a complete file of actions associated with the adoption ensuring accuracy and entering that information into shelter software program
  • Advise pet owners who are attempting to surrender their pets with the goal of keeping their pet in their home
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation of circumstance and promoting a humane and caring attitude
  • Develop a working knowledge of all animals available for adoption through hands-on interaction, review of paperwork and database information
  • Develop specific knowledge of each animal currently in the shelter by name, type, age, gender and any breed/mix characteristics and behavioral considerations specific to each animal and their character
  • Assist with the movement of animals from the kennels to the clinic on a daily basis
  • Communicate and coordinate animal transfers to and from Petsmart EAC/ Shelter.
  • Coordinate and complete surgery list for kennel animals.

Additional Petsmart location essential duties and responsibilities:

  • Clean and maintain Petsmart Everyday Adoption Center (EAC), which includes sweeping, mopping, laundry, cleaning windows and walls, and picking up fecal matter.
  • Customer service at Petsmart EAC includes traditional reception work; such as, answering the phone, payment processing, and issuing pet licensing for local municipalities.
  • Communicate and coordinate animal transfers to and from Petsmart EAC/Shelter.
  • Complete medical and behavioral checks of the animals. May need to administer booster shots and medication as needed.

Qualifications:

  • High School Diploma or equivalent required
  • Must be energetic and enthusiastic
  • Computer literate with the ability to quickly learn software specific to animal shelters
  • Must have excellent oral and written communication skills
  • Ability and initiative, working with minimal supervision
  • Flexible with the ability to manage multiple tasks in a fast paced environment
  • Must be able to work independently, as well as, in a team environment
  • Ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as, aggressive tendencies

Physical Demands and Abilities:

  • Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to handle, or feel objects, tools or controls.
  • Frequently lift and/or move up to 50 pounds.
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to work in varying temperatures and climate change

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to noxious odors, fumes or airborne particles; toxic or caustic chemicals.  Exposure to animal diseases and in the presence of injured, vicious, or frightened animals and potentially volatile situations which can present risk of violence or injury. The noise level in the work environment is usually moderate to occasionally loud. 

 

 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

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