Employment

Thanks for visiting our employment page! We are excited that you are considering a career with us. To apply for any of the positions below, please email resumes to Kelsey Alford, HR Manager at kalford@hsoyuma.com.

Job Title: Veterinarian

Reports to: Executive Director

Summary: The function of this position is to perform spay and neuter procedures for shelter, adopted, owned and feral animals that HSOY schedules into the clinic. Develop and implement standards of animal medical care and to coordinate and direct treatments for animals in the care of the Humane Society of Yuma. The work typically is performed under general direction of the Director of Veterinary Medicine and the Executive Director, with administrative assistance provided by the Spay/Neuter Clinic Manager.

Essential duties and responsibilities:

· Perform surgical sterilization for animals that are released from the shelter through rescue, adoption and return to owner.

· Perform surgical sterilization for all animals that enter our facility through our low-cost spay/neuter

program.

· Participate in all off-site surgical sterilization and vaccination clinics as needed.

· Ensure that all procedures are done in a humane manner at all times and staff stays abreast of new trends towards humane treatment within animal shelter low-cost spay/neuter clinics.

· Provide direction to staff responsible for following prescribed treatment and maintaining treatment records for animals brought to the shelter; ensures that the highest level of service and care are provided and that changes in animals' conditions are recorded.

· Work with clinic manager to ensure staff is abiding by clinic policies and procedures, set by HSOY at all times, to include, medical, drug and client record keeping.

· With the Clinic Manager, ensures that all state and federal laws, state regulations, accepted standards, and HSOY policies and procedures regarding clinic operations, the practice of veterinary medicine, drug control, and animal care and handling are adhered to.

· Maintain up-to-date knowledge of shelter animal health protocols, surgical procedures and companion animal health issues.

· Assists with educating entire HSOY staff on medical issues that affect animal shelters and teach the philosophy of “Herd Health” within the shelter environment.

· Work with local Veterinarians who step in on medical cases, to include cruelty cases, which require medical treatment outside of HSOY’s ability.

· Assist shelter staff in providing solutions to disease outbreaks within the shelter setting.

· Administer all vaccinations through HSOY’s vaccination clinics.

· Provide medical care to fostered animals that are being fostered by volunteers at HSOY.

· Provide input when euthanasia decisions are to be made on medical cases.

· Build effective relationships through positive interaction and communication with the community, volunteers and staff.

· Perform other medical services as needed for animals in shelter, fostered animals or staff animals when requested or required for humane care.

· Be available by phone, after hours, to clinic staff when emergencies arise from animals that were recently altered in HSOY’s clinic.

· Report to shelter, as needed, when after hours emergencies, from previous HSOY surgeries or foster’s, require the assistance of HSOY’s Veterinarian.

Qualifications:

· Doctor of Veterinary Medicine Degree from accredited college.

· Current Veterinary License within the State of Arizona.

· Licensed within the State of California preferred.

· Minimum of 1 year animal shelter experience preferred.

Necessary Knowledge, Skills, and Abilities:

· Excellent written and oral communications skills.

· Superior knowledge of medical animal care.

· Ability to work with many different types of people to promote HSOY in the best possible manner.

· Flexibility and ability to manage multiple tasks in a fast paced environment.

· Ability to be forward thinking and encourage, self, and others, to promote, and become knowledgeable about changes in industry standards while also ensuring HSOY is on the leading edge of shelter standards of medical care.

Physical Demands and Abilities:

· Frequently required to stand, sit, walk, run, jump, bend, twist, balance, stoop, kneel, crouch or crawl; reach with hands and arms; talk or hear; taste or smell; use hands to handle, or feel objects, tools or controls.

· Frequently lift and/or move up to 50 pounds.

· Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to work in varying temperatures and climate change

Job Title: Adoption Counselor (PART TIME)

Reports to: Adoptions Supervisor

Summary: Assist the public in making appropriate adoption matches, conduct adoption and behavioral consultations, as needed. Assemble adoption literature packets for adoption consultations. Review adoption application with potential adopter and assists the adopter in knowing animal’s specific traits that have been identified as concerning. Conduct all post-consultation activities prior to and following the adoption. Consult with owner in animal surrender situations. Must have the ability to work both cooperatively in a team environment, as well as, independently.

Essential duties and responsibilities:

Perform pet consultations to include interacting with the prospective adopters to find out what they are looking for in an animal and make suggestions as to the best possible match
Counsel new pet owners on characteristics of the animals care and behavior
Facilitate the adoption process by helping people through the process, reviewing the application and making decisions to finalize or deny an adoption, and communicating with the potential adopter in such a manner that maintains a courteous and friendly attitude even when declining an adoption request
Organize adoption paperwork by maintaining a complete file of actions associated with the adoption ensuring accuracy and entering that information into shelter software program
Advise pet owners who are attempting to surrender their pets with the goal of keeping their pet in their home
Treat all animals humanely, properly, and with compassion at all times, regardless of the situation of circumstance and promoting a humane and caring attitude
Develop a working knowledge of all animals available for adoption through hands-on interaction, review of paperwork and database information
Develop specific knowledge of each animal currently in the shelter by name, type, age, gender and any breed/mix characteristics and behavioral considerations specific to each animal and their character
Assist with the movement of animals from the kennels to the clinic on a daily basis
Communicate and coordinate animal transfers to and from Petsmart EAC/ Shelter.
Coordinate and complete surgery list for kennel animals.

Additional Petsmart location essential duties and responsibilities:

Clean and maintain Petsmart Everyday Adoption Center (EAC), which includes sweeping, mopping, laundry, cleaning windows and walls, and picking up fecal matter.
Customer service at Petsmart EAC includes traditional reception work; such as, answering the phone, payment processing, and issuing pet licensing for local municipalities.
Communicate and coordinate animal transfers to and from Petsmart EAC/Shelter.
Complete medical and behavioral checks of the animals. May need to administer booster shots and medication as needed.

Qualifications:

High School Diploma or equivalent required
Must be energetic and enthusiastic
Computer literate with the ability to quickly learn software specific to animal shelters
Must have excellent oral and written communication skills
Ability and initiative, working with minimal supervision
Flexible with the ability to manage multiple tasks in a fast paced environment
Must be able to work independently, as well as, in a team environment
Ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as, aggressive tendencies

Job Title: Director of First Impressions (FULL TIME OR PART TIME)

Reports to: Licensing, Development, and Client Service Coordinator

Summary: Provide welcoming, attentive customer service to our customers through communication and proficiency in all aspects of reception and clerical duties. Answering incoming calls in a timely professional manner; assist caller with questions and/or transfer calls to appropriate staff member or voicemail. Greeting and directing walk in customers to the appropriate person and or place. Assist in pet licensing, animal turnovers, collecting adoption fees, merchandise sales and donations. Must have the ability to work both cooperatively in a team environment, as well as, independently.

Essential duties and responsibilities:

Answering incoming calls in a timely manner. Direct call to the appropriate staff or to a voice mailbox when associate is unavailable.
Work as a team leader to ensure staff and customer satisfaction
Provide caller with information such as the facility address, directions to the facility, company fax number, company website, and other relevant information related to the shelter.
Acknowledge and greet each customer promptly in a professional, courteous manner
Assist with the purchase and processing of animal licensing, adoption fees, animal surrenders, donations, fundraising or retail merchandise sales or other services provided by the shelter.
Must be able to collect fees, make change, process credit card transactions; ensure start-up funds and close out funds balance with daily totals in computer system.
Assist with related clerical duties such as photocopying, faxing, and filing.
Other assigned tasks, as necessary

Qualifications:

High School Diploma or equivalent required
Strong organizational skills and attention to detail
Exceptional customer service and interpersonal skills both in person and over the phone
Handle emotional/controversial situations with professionalism and compassion
Handle routine customer complaints and problems
Accurately process monetary transactions and issue receipts
Computer literate with the ability to quickly learn software specific to animal shelters
Working knowledge of all types of office equipment and internet proficient
Flexible with the ability to manage multiple tasks in a fast paced environment
Energetic and enthusiastic
Must be able to work independently, as well as, in a team environment